fil77 Privacy Policy — Your Data, Your Rights

01 Who This Policy Applies To

This Privacy Policy applies to all individuals who visit the fil77 website at fil77.onl, use the fil77 mobile app, register an account, or otherwise interact with fil77 services. It covers players located in the Philippines and applies regardless of whether you access fil77 through a browser or through the Android or iOS app.

By registering an account with fil77, you confirm that you have read this Privacy Policy and agree to the collection and use of your personal data as described here. If you do not agree, you should not register an account or continue using the platform.

02 What Personal Data We Collect

fil77 collects personal data at various points during your use of the platform. The categories of data we collect include:

03 How We Use Your Data

Personal data collected by fil77 is used for the following purposes:

• Account management — creating and maintaining your fil77 player account, processing logins, and enabling OTP-based security verification.
• Identity verification (KYC) — confirming that you are eligible to play at fil77, including age verification (21+) and confirming your identity matches registered payment details.
• Financial transactions — processing PHP deposits and withdrawals to and from your registered payment accounts, including GCash, Maya, or Philippine bank accounts.
• Platform operation — recording gameplay, bets placed, and game results to maintain account accuracy and resolve disputes.
• Security and fraud prevention — detecting and investigating suspicious activity, duplicate accounts, or potential fraud on the platform.
• Legal compliance — meeting record-keeping, anti-money laundering, and other legal obligations applicable to online gaming operations.
• Customer support — responding to your queries, resolving complaints, and communicating account-related updates.
• Responsible gaming — monitoring activity patterns that may indicate problematic gaming behaviour and offering support where relevant.

fil77 does not use your personal data for unsolicited marketing without consent. Where we communicate promotions or updates, these are sent to your registered contact details and you may opt out at any time by contacting support.

04 Legal Basis for Processing

fil77 processes your personal data on the following legal bases:

• Contract performance — processing is necessary to provide the gaming services you registered for, including account management and financial transactions.
• Legal obligation — certain processing is required to meet applicable legal requirements including identity verification, record-keeping, and financial security compliance.
• Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring, where this does not override your individual rights.
• Consent — where we process your data for marketing communications or optional service features, we do so with your explicit consent, which may be withdrawn at any time.

05 Data Sharing and Third Parties

fil77 does not sell, rent, or trade your personal data. Data may be shared with carefully selected third parties only in the following circumstances:

• Payment processors — to facilitate PHP deposits and withdrawals through Philippine banking channels and e-wallet services. Payment processors receive only the transaction data required to complete the transfer.
• Identity verification services — third-party KYC and identity verification providers may process identity documents on our behalf under strict confidentiality agreements.
• Game providers — game software providers may receive your player identifier to record gameplay activity within their platform. No additional personal data is shared beyond what is required for game operation.
• Legal and regulatory authorities — where required by applicable Philippine law, fil77 may disclose personal data to government authorities, courts, or law enforcement in response to a valid legal request.

06 Data Security

fil77 takes the security of your personal information seriously. The following technical and organisational measures are in place to protect your data:

• SSL/TLS encryption on all data transmissions between your device and fil77 servers.
• Secure server environments with access controls and monitoring.
• OTP-based authentication for account logins and sensitive account actions.
• Internal access to personal data restricted to staff with a legitimate operational need.
• Regular security reviews of platform systems and infrastructure.

Despite these measures, no internet-based system is completely invulnerable. You are also responsible for keeping your account credentials secure. If you suspect your account has been compromised, contact fil77 support at [email protected] immediately.

07 Data Retention

fil77 retains personal data for as long as it is necessary to fulfil the purposes described in this Policy, or as required by applicable legal obligations. In practice, this means:

• Account data is retained for the lifetime of your active account and for a defined period after account closure as required for legal and audit purposes.
• Financial transaction records are retained for the period required under applicable financial regulations.
• Identity verification documents are retained for the minimum period required by law and then securely deleted or anonymised.
• Customer support communications are retained for a reasonable period to allow for dispute resolution and follow-up.

When data is no longer required and no legal obligation requires its retention, fil77 will delete or anonymise it in a secure manner.

08 Cookies and Tracking Technologies

fil77 uses cookies and similar tracking technologies on the website and in the mobile app to support platform functionality and improve the user experience. The types of cookies used include:

• Essential cookies — required for basic platform functionality including login sessions and account access. These cannot be disabled without affecting platform usability.
• Analytics cookies — used to understand how players navigate and use the platform, helping us identify areas for improvement. Data is aggregated and does not identify individuals.
• Security cookies — help detect and prevent fraudulent activity, including unusual login patterns or suspicious session behaviour.

Most browsers allow you to manage cookie preferences through browser settings. Disabling essential cookies may affect your ability to log in or use certain platform features.

09 Your Rights as a Player

As a player in the Philippines, you have the following rights with respect to your personal data held by fil77. To exercise any of these rights, contact us at [email protected]:

10 Minors and Age Restrictions

fil77 is strictly for players who are 21 years of age or older. We do not knowingly collect personal data from individuals under 21. If we discover that personal data has been provided by an individual under 21, that account will be suspended, the data will be deleted, and any balance may be forfeited in accordance with our Terms and Conditions.

If you believe that a person under 21 has registered an account at fil77, please contact us immediately at [email protected].

11 Changes to This Privacy Policy

fil77 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When updates are made, the revised policy will be posted on this page with an updated "Last updated" date at the top.

We encourage you to review this page periodically. Continued use of the fil77 platform after changes are posted constitutes your acceptance of the updated Privacy Policy. If changes are material, we will make reasonable efforts to notify registered players through their registered contact details.

12 Contact Us About Privacy

For any questions, requests, or concerns about this Privacy Policy or how fil77 handles your personal data, contact our support team:

We will respond to privacy-related requests in good faith and within a reasonable timeframe. For data rights requests, we may ask you to verify your identity before we process the request.